Dealing with Difficult People Workshop
Stop walking on eggshells and learn how to feel calmer, more confident, and more in control around difficult people at work.
🗓️ April 30th, 2026
4:00PM-5:30PM Pacific / 7:00PM-8:30PM Eastern
Marissa McKool, MPH |The Public Health Burnout Coach
Stop Letting Other People Ruin Your Day
We all know what it is like to work with someone frustrating or downright toxic. Maybe it is your boss and you never know what mood they are going to be in. Maybe it is a coworker who is critical, reactive, or constantly making things harder for you. No matter who it is, it can start to feel like they take over your whole workday.
You may only interact with them 5% of the time, but they are taking up 95% of your mental and emotional energy.
You wake up dreading seeing them in the office or on Zoom. You brace yourself before your meetings. You constantly replay the conversations you’ve had with them in your head. You get home and vent about them to your partner, roommate, friends…who ever will listen! Only to wake up and do it all over again.
It’s time to make things easier for yourself.
It doesn’t require quitting your job, reporting them to HR, or trying to get them to change.
🅧 Walking on eggshells and trying say the right thing to avoid setting them off?
🅧 Replaying conversations in your head long after the uncomfortable interaction is over?
🅧 Bringing your frustration home and venting about your inconsiderate boss or gossipy coworker at the end of the day?
🅧 Feeling drained, triggered, resentful, or distracted because of what someone else said or did at work?
🅧 Spending way too much time and energy thinking about someone who should not have that much power over you?
Are you tired of:
It doesn’t have to be this way.
There are tools and strategies to make dealing with difficult people easier.
The solution is simpler than you think.
No matter how challenging or toxic your workplace is, or whose the person driving you nuts, whether it is your boss, colleague, coworker, or community member, you can make interacting with them less stressful.
In this workshop, I am going to teach you The Manual. This tool will help you feel more calm and in control no matter what other people say or do.
So instead of feeling controlled by their moods, reactions, and behavior, you stay steady and calm at work, every time you interact with them.
“The biggest shift has been letting go of finger-pointing and blaming others, which was draining my energy. Now, when challenges come up, I feel attacked professionally or questioned while doing my job, instead of reacting, I’m able to stay focused, calm, and be kind rather than matching their energy.”- Gina G.
Join Me for This Powerful Workshop
April 30th, 2026 at 4:00PM-5:30PM Pacific / 7:00PM-8:30PM Eastern
In this 90-minute workshop, you will learn the foundational strategies to make interacting with the difficult people at your job easier.
I am going to walk you through real-time exercises so you can start reducing your friction and frustration right away.
You will walk away with concrete tools to use before and after your interactions with them so you can feel less stressed or emotionally drained .
This is going to be the best use of your time because you’re going to transform your feelings of annoyance, frustration and resentfulness in just a few hours.
This isn’t just a webinar where you sit back and listen.
It’s a true workshop where you’ll learn, in real time, how to take charge of your relationship with that one difficult person at work and apply the strategies right away to take back control.
I know what it is like to get an email and instantly feel your stomach drop. I know what it is like to walk into a meeting already bracing yourself. I know what it is like to replay what someone said, think of what you wish you had said, and carry that frustration around for hours.
And I know how exhausting it is when one difficult person starts affecting how you feel about your work, your confidence, and even your ability to relax when the workday is over.
But what I have learned personally, and what I have coached so many women through, is this: peace does not come from finally getting them to change. Peace comes from learning how to stop handing them so much power over your emotions, your energy, and your experience at work.
Let me be real with you— I’ve been there too.
What You Get in The Dealing With Difficult People Workshop
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Practical Tools
You will learn simple, actionable tools you can use any time a difficult interaction happens, whether it is an uncomfortable meeting, a frustrating email, a tense conversation, or a moment where you feel yourself getting triggered.
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Real-Life Application
You’ll apply what you’re learning in real time during the workshop through prompts and practice activities so you can begin feeling more calm and in control of your relationship with that one difficult or challenging person at your job.
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Immediate Relief
You will leave this workshop feeling immediately calmer, grounded, and more clear on how to handle this person, instead of continuing to feel stuck in the same cycle of frustration, overthinking, and dread.
Meet Your Coach Marissa McKool, MPH
With over 15 years of experience in public health — including CDC, UC Berkeley, ASTHO, AMCHP, and multiple health departments — I’ve helped hundreds of women reduce stress, build sustainable routines, and reclaim their time.
I created this workshop because I know how stressful it can be when one person starts affecting your peace, your focus, and your energy at work. I have coached countless women in public health through hard relationships with bosses, colleagues, and other challenging people in their work environment, helping them feel calmer, more grounded, and more in control no matter who they are dealing with.
In this workshop, I am giving you the same kinds of tools and strategies I teach in my private coaching practice to help women stop walking on eggshells, spiraling after difficult interactions, and create a better experience for themselves at work.
This Is For You If…
✓ You’re a woman between the ages of 30–55 working full-time in public health.
✓ Want to stop walking on eggshells around a challenging boss, colleague, coworker, or community member.
✓ Are tired of replaying conversations, venting for hours, and carrying work frustration home with you.
✓ Want to know how to speak up in challenging conversations without shutting down or spiraling.
✓ Ready to stop feeling drained, triggered, and consumed by someone else’s behavior
✓ Willing to try new, simple strategies that are proven to help you feel more calm and in control no matter who you’re working with.
This Is Not For You If…
✗ You’re looking for quick fixes that don’t work long-term
✗ You only want a place to vent and complain without talking about solution.
✗ You’re not interested in trying new strategies to feel more calm and at peace around challenging people.
✗ You want to wait for the other person to change before things can get better
✗ You never feel frustrated, resentful, or stressed by someone at work.
“Working with Marissa has truly transformed my perspective on many areas of my life, from my career and work to my relationships with family and friends. I feel calmer, more resilient, and better equipped to handle any challenges that come my way. Through her guidance and support, Marissa has empowered me to embrace new challenges with the knowledge that I am capable of anything!” - Associate Professor
Women like you have benefited from these tools.
Instead of stooping down to their level, being snippy, bossy, reactive, or rude back, you are going to learn how to rise above. Meaning, you are going to show up with your head held high, with confidence, with integrity, and with intention. Because if you do not learn how to rise above the negative behavior of others, you will keep getting sucked into it.
So when you learn how to stop letting that one person live rent-free in your head, instead all of that time and energy gets to go somewhere better.
You get to use your energy on being more productive at work so you can leave on time.
You get to use your time on strategic thinking and big projects that actually need your brain space.
You get to use your connection on being present with your spouse, your kids, and your life when the workday is over.
When the other person cannot get to you no matter what they say or do, that is true control and freedom.
That’s what this workshop gives you.
Here’s why this workshop is so important.
Sign Up Today
Dealing with Difficult People Workshop
April 30th, 2026 at 4:00 PM Pacific / 7:00 PM Eastern
Frequently Asked Questions
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This workshop is for women in public health who are dealing with a difficult person at work and want a better way to handle it. That difficult person might be your boss, a coworker, a colleague, a community member, or someone else you have to interact with regularly. If you’re tired of walking on eggshells, replaying conversations, venting after work, or letting one person take up too much space in your mind, this workshop is for you.
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You’ll learn practical tools to help you stop focusing on what you can’t control and start focusing on what you can. I’ll teach you how to change the way you respond to difficult behavior, how to process interactions so they don’t keep bothering you afterward, and how to show up with more calm, confidence, and intention. You’ll also use the tools during the workshop so you leave already knowing how to apply them
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This is an interactive workshop. You won’t just sit back and listen to me talk for 90 minutes. I’ll teach you the strategies, but I’ll also walk you through exercises in real time that you apply in the workshop to a specific difficult person in your life. You’ll leave not just understanding the tools, but already feeling more calm and in control.
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Yes, ideally. This workshop will be most helpful if you come thinking about one specific person you want support with. That way, you can apply the tools in real time to an actual relationship in your work life and leave with something concrete you can keep using.
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No. If you believe you are in a truly physically or emotionally abusive situation, this workshop is not the right fit for that and I would recommend working with a therapist. This workshop is designed for situations where the other person is difficult, emotionally immature, reactive, rude, critical, or hard to work with. It will help you navigate challenging behavior more effectively, but it is not a substitute for support around abuse.
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The workshop will take place live on April 30, 2026 from 4:00–5:30 PM Pacific / 7:00–8:30 PM Eastern. It will be hosted online, so you can join from anywhere.
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This workshop will be recorded, and everyone who registers will get access to the replay. During the workshop, I will be asking you to do the exercises in the session and share reflections in the chat, because that is how you are going to get the most out of the interactive activities. However, you are absolutely welcome to keep your situation private. You do not need to share the specific name of the person or your exact relationship to them if you do not want to.
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Yes. A replay will be available to everyone who registers, and you will have access to it until Monday, May 4th.
To keep this workshop low-cost and accessible, we will not be offering any refunds.